Privacy Policy

VillageViewShutters ("we," "us," or "our") respects your privacy. This page explains what information we collect through villageviewshutters.com, how we use it, and how it's protected.

Information We Collect

When you submit a request through our contact or callback forms, we collect the information you provide: your name, phone number, email address, and any message you choose to include. We do not require you to create an account, and we do not knowingly collect information from children.

How We Use Your Information

We use the information you submit solely to respond to your request — typically to schedule a free in-home consultation and follow up about plantation shutters, shades, or drapery. Form submissions are delivered to our team by email through Postmark, a transactional email delivery service. We do not sell, rent, or share your information with third parties for marketing purposes.

Cookies & Tracking

This website does not use cookies, analytics scripts, or advertising trackers. We do not track your browsing activity across other websites.

Data Retention & Security

Submitted form data is transmitted securely and delivered to our business email; we do not store it in a public database. To prevent spam, our server temporarily records a hashed (anonymized) version of your IP address for up to 15 minutes to limit the number of submissions from the same source — this record is not linked to your name or contact details and expires automatically.

Third-Party Services

We use Postmark (Postmark.com, operated by ActiveCampaign) solely to deliver contact form emails to our team. Postmark processes this data on our behalf and maintains its own privacy and security practices.

Your Choices

You are always free to contact us by phone instead of using the website form. If you'd like us to delete any information you've previously submitted, email us at carl@villageviewshutters.com and we will honor your request.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy? Call us at (352) 661-4697 or email carl@villageviewshutters.com.